Knowledge Management

E.N.G. Efficiency has extensive experience in delivering knowledge management solutions in fast moving consumer goods, retail banking, private banking, telecommunications, aerospace, and manufacturing. We can help you in:

  • Developing the business case ("How much money will we make if we implement a knowledge management system?")
  • Defining the requirements ("What knowledge management functionality is critical, and what not?"). Knowledge Management can be a very comprehensive and confusing concept. Our pragmatic approach saves a lot of time and narrows down the scope dramatically, so that vendors can be managed appropriately.
  • Selecting the right vendors ("To whom can we trust this delicate initiative at a reasonable price?").
  • Delivering a proof of concept ("How can we be sure that the knowledge management system does what our user community expects?")
  • Implementing and deploying the solution
  • Managing the impact on your organization by means of a proper involvement, communication, performance management, and education program ("How can we be sure the knowledge management system will be used?").
  • Managing the complete program.